Terms and Conditions

1. Acceptance of Terms

By using this website and purchasing our products, you agree to these Terms and Conditions.

2. Definitions

  • “Customer” refers to anyone purchasing products from our store.
  • “Products” encompasses all merchandise available on our website, including but not limited to clothing, accessories, and various goods.

3. Product Information

We strive to ensure that product descriptions and prices are accurate. However, we reserve the right to correct any errors and make changes as needed.

4. Pricing and Payments

All prices are listed in Euros (€). We utilize Stripe to process payments, which offers a variety of options including credit and debit cards, digital wallets, and other payment methods.

5. Order Acceptance

Your order will be confirmed via email. We reserve the right to refuse or cancel any order for reasons including product availability or pricing errors.

6. Shipping and Delivery

Shipping costs will be calculated at checkout. Delivery times may vary based on your location. We are not responsible for delays once the order is dispatched.

7. Return and Exchange Policy

You may return items within 14 days for a full refund, provided they are unworn and in original packaging. Please review our detailed Return Policy for specific conditions.

8. Intellectual Property

All content on this website, including logos, designs, and images, is owned by us or our partners. Unauthorized use is prohibited.

9. Privacy Policy

Customer information is collected to process orders and enhance service. We do not share personal information with third parties without consent.

10. Limitation of Liability

We are not liable for any indirect or consequential losses resulting from the use of our products or services.

11. Governing Law

These Terms and Conditions are governed by the laws of Estonia. Any disputes will be subject to the jurisdiction of the courts in Tallinn, Estonia.

12. Amendments

We reserve the right to modify these Terms and Conditions. Any changes will be posted on this website.

13. Contact Information

For questions or concerns, please contact us at info@grab.ba or on Instagram / Tiktok