First of all
Please purchase Responsibly we dont encourage Wasting good Clothes, Time and Recources because you changed your mind, it happens and its ok if it does but please keep it to a minimum. So think before you buy not after!
European Union (EU)
If you are located within the European Union, your statutory consumer rights apply.
This includes your legal right to withdraw from distance purchases within 14 days, unless a legal exception applies (e.g. digital products already accessed, perishable goods, customised items).
Outside the EU
For customers outside the EU, refunds or returns are only offered if required by the consumer protection laws of your country.
If no mandatory right exists in your jurisdiction, we do not provide refunds or returns, except where legally obligated (e.g., defective or unsafe items as required by law).
Just write us an Email under Info@grab.ba
Well Sure find a Solution but Legally we Dont offer Refunds Just like That
Damaged or Defective Items
Regardless of location, if an item arrives damaged or defective in a way that violates applicable law, we will comply with the legally required remedy, which may include repair, replacement, or refund, depending on jurisdiction.